Opt-in messages for follow-ups, confirmations, notifications and feedback that customers actually welcome.
Useful Messages, Sent With Permission
Appointment confirmations, order updates and timely follow-ups are messages customers value. Promotional spam is not. The difference is permission, relevance and restraint.
We plan messaging programmes that respect opt-in rules, keep frequency reasonable and make it easy to opt out. Part of our WhatsApp Business services. We do not send unsolicited messages or use purchased lists.
Sales and Service
- Opt-in promotional messaging
- Enquiry follow-up campaigns
- Appointment confirmations
- Order and service notifications
Relationship
- Customer feedback requests
- Customer retention messaging
Frequently Asked Questions
Through clear consent, for example a checkbox on a form or a message customers send you first. We help you record and honour consent.
As rarely as keeps them informed. Over-messaging drives opt-outs and complaints, so we recommend a conservative schedule.
Planning Customer Messaging?
Tell us about your customers. Or send an enquiry online.