Customers rarely encounter a business on just one platform. They might find you on Instagram, check your Facebook Page for reviews, look up your LinkedIn Company Page before a meeting, watch a video on YouTube and then visit your website. When profiles across these platforms look inconsistent, with different logos, outdated phone numbers, mismatched business names, empty descriptions or broken links, it creates doubt. Is this the real business? Is it still operating? Which number should I call? Inconsistent profiles can also confuse search engines and make it harder for people to find the right account.
Many businesses set up profiles hurriedly over the years, often by different staff members or freelancers, using personal accounts, and with no record of who holds the login details. When someone leaves, access is lost. Handles differ from platform to platform. Old duplicate accounts remain visible. Fixing these issues later is harder than setting profiles up correctly from the start, but it is still worth doing.
ViV Softech Solution is a website designing and digital marketing agency in Delhi. We set up and optimise business profiles across social platforms for businesses across India. This page covers the one-time setup and optimisation work across platforms: choosing platforms, consistent branding and information, ownership and security, handles, duplicates and verification. Ongoing management of individual platforms is covered on dedicated pages, such as Facebook Page management and Instagram account management.
