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Listing Audits

A full check of where your business appears online: what is correct, what is wrong, what is missing and what to fix first.

You Cannot Fix What You Have Not Mapped

Most businesses are listed in more places than they realise: map platforms, directories, data aggregators, industry sites, social pages and marketplace profiles. Some were created by the owner, some by staff or an old agency, and some by automated data feeds. Nobody has the full list.

A listing audit builds that list and grades it. ViV Softech Solution, a website designing and digital marketing agency in Delhi, carries out audits within our directory and listing services.

It is the inventory-and-diagnosis step. Fixing details is done in local citation consistency, repeats are handled in duplicate listing identification, and creating new entries in business directory listings and local citation management.

What the Audit Covers

Discovery

Finding every listing of your business.

Accuracy Check

Name, address, phone, hours, links, categories.

Ownership Check

Claimed, unclaimed or controlled by others.

Duplicate Flags

Repeated or outdated entries.

Gap Analysis

Important platforms where you are missing.

Priority Fix List

What to correct first, and why.

An Audit Tells You the Truth First

We report problems as found, without exaggeration. If your listings are mostly healthy, we say so and keep the fix list short.

The audit changes nothing on your accounts. It is read-only unless you separately authorise corrections.

How We Audit Your Listings

We begin with the master facts: official business name, any former names, current and past addresses, phone numbers, email, website, owner names, categories, opening hours, services and brand assets. We confirm these with you, because the audit measures everything else against them. Then we search. We search Google and Google Maps using the business name, each phone number, the address, the website domain and variations of the name. We search Apple Maps, Bing Places, Facebook, Instagram, LinkedIn, YouTube, WhatsApp Business, Justdial, Sulekha, IndiaMART, TradeIndia, industry directories, review sites, government or association registers and data aggregators that supply other sites. We also use citation tools where helpful and manual checks for local sites. For each listing found, we record the platform, URL, listing name, address, phone, website link, categories, hours, description, photos, review count, rating, claimed status, last update and any duplicates. We then compare each field to the master facts and mark it as match, minor difference, major difference or missing. A wrong phone number is major; an abbreviated street name is minor. We grade each platform for importance, based on its visibility in search, its audience in your market and its role in feeding other sites. Google, Apple, Bing, Facebook and key local directories rank highest. We also check ownership: whether you hold the login, whether staff or a former agency does, and whether anyone else could edit. Lost access is a risk, so we list recovery steps. We identify duplicates and suspicious or spam listings that use your name, and we note listings for former locations still shown as open. We analyse gaps: platforms relevant to your sector and city where you are not listed. We review the quality of listings, such as whether photos are current, the description is complete, and links point to useful pages. We check how listings look on mobile search results and maps, since that is what many customers see. We compile the findings in a clear report and spreadsheet: a summary with scores, a list of every listing with its status, the issues ranked by importance and effort, and recommended next steps with time estimates. We present the report in a short call if you wish. The audit stops there unless you ask for corrections, which are covered in local citation consistency and business profile consistency. We cannot see private or unindexed listings, and some platforms limit what can be viewed without an account, so we state any limits in the report. We also cannot promise ranking changes from corrections, but the audit shows exactly where confusion and risk lie. For the NAP-specific view, see business NAP consistency.

Where We Look

Maps and search

Google, Apple, Bing.

Social

Facebook, Instagram, LinkedIn, YouTube.

Indian directories

Justdial, Sulekha, IndiaMART.

Industry sites

Sector and association listings.

Aggregators

Data sources that feed other sites.

Marketplaces

Seller and shop profiles.

We tailor the search list to your sector and city.

Who It Suits

Businesses that have moved, rebranded or changed owners, companies taking over listings from an old agency and brands planning a local SEO push.

Multi-branch brands. See multi-location listing coordination.

What You Receive

Listing Register

Every listing, field by field.

Audit Report

Scores, risks and findings.

Fix Plan

Ranked actions with time estimates.

We do not change any listing during the audit.

Our Process

Names, addresses, numbers, hours.

Maps, social, directories, aggregators.

Fields, status and ownership.

Match, minor or major issue.

Missing platforms and lost access.

Findings and ranked fix plan.

What Affects Cost

  • Number of locations.
  • Platforms checked.
  • Business history and name changes.
  • Report depth.
  • Review call.

Frequently Asked Questions

No; fixes are a separate step.

Not for public checks.

Usually one to two weeks.

No promise; accuracy helps.

Yearly, or after changes.

Yes, as a benchmark.

Know Exactly Where You Are Listed

Share your business details. We will plan your listing audit and send a clear quote.

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